Welcome to the new look of Premier Financial Credit Union's website as of Wednesday, March 12, 2025. Desktop users will now find the online banking login box on the upper right hand side of the website.
How Can We Help?
Phone Number:
Phone: 1.920.898.4232
Toll Free: 1.877.891.4232
Bank by Phone: 1.888.898.9211
Fax Numbers:
New Holstein Office: 920.898.4113
Kiel Office: 920.894.7504
Chilton Office: 920.849.9220
Contact us email Form
Please do not send; account numbers, passwords, PINs, social security numbers or any other confidential information by e-mail. Emails are monitored during regular business hours, and will be responded to as quickly as possible, if you need immediate assistance, please call 920.898.4232.
ATM & Debit Card:
To better serve you Premier Financial Credit Union has expanded ATM & Debit Card support.
To Report a Lost or Stolen ATM/Debit Card:
Business Hours: 1.920.898.4232
After Hours: 1.833.613.0444
24/7/365: PFCU Mobile App
To Report a Fraud/Non-Fraud Purchase Dispute for an ATM/Debit Card:
For Transaction (24/7/365 Support): 1.833.613.0445
ATM Dispute at PFCU ATM (Business Hours): 1.920.898.4232
To Change your ATM/Debit Card PIN:
Please call 1.800.992.3808 for 24/7/365 support.
To Request a Temporary Limit Increase, Reset PIN or Travel Notification:
Please call 1.833.613.0444 and say "Representative" for 24/7/365 support.
Download Premier Financial Credit Union's Mobile App to manage your Debit Card.
- Report a Lost/Stolen Debit Card
- Turn Debit Card On & Off
- Change PIN
- Active New Card
- Place Travel Notifications
- More
Credit Card:
Please call 1.800.240.0229 for 24/7/365 Cardholder Support.
- Report a Lost/Stolen Credit Card
- Activate New Card
- Credit Card Account Information
- Payment Options
- Billing Disputes
- Set/Change PIN
Bill Pay Member Service:
Have a question about your Bill Pay? Bill Pay Member Service can be reached at 1.833.835.2901 between the hours of 6:00 AM - 12:00 AM CT, 7 days a week, 365 days a year.