Online Banking

New Online Banking Security Feature Coming in May

The protection of your information is very important to us. We’re pleased to announce an enhanced login security feature that helps safeguard your online information by adding an extra layer of identity verification to your online financial interactions.

How does the new security feature work?

When logging into online banking, you may receive a message (text or voice) on your phone with a 6-digit code and must enter this code to complete the login process. This feature replaces answering security questions when logging into online banking.

What do I need to do?

Please update your phone number(s) in your online banking profile.

To update your phone number(s), please login to online banking from your computer or mobile device. You must use the full version of online banking – you cannot update your contact information in the mobile app.

Once logged in to online banking: go to Settings - Profile - Phone Number - Update Phone Number (if the information is not correct – please update your phone number(s) and select save).

You will not be able to access online banking if we do not have your updated contact information.

Please contact us at 920.898.4232 if you need assistance verifying or updating your contact information or with any other questions.

Online Banking

Online Banking is a simple way to manage your finances from your computer, tablet or smartphone.

Online Banking allows you to; check balances, transfer funds, view account history, make loan payments, set up account alerts, view check images, see pending transactions and more.

Bill Pay

Looking to simplify your life? Pay your bills online with a click from your credit union checking account. Bill Pay is easy to use; add your payees names, addresses and schedule your bills to be paid.

eStatements

eStatements allow you to access and view your credit union statement electronically. You must be enrolled in Online Banking to receive your statement electronically. Once signed up to receive e-statements, a notification will be sent to your e-mail address when your statement is ready to be viewed. Then, simply login to Online Banking and view your statement.

Chat

Have a question? Use the chat feature located in Online Banking to chat with a Member Relations Specialist.

Chat Hours

Mobile Banking

Download Premier Financial Credit Union's mobile app+ for easy account access on the go!

The mobile app+ allows you to; check balances, transfer funds, view account history, manage alerts, pay bills, and more.

Bill Pay

Use Bill Pay Capture to take a photo of your bill to make a quick payment.

Cards

Click Cards within the Mobile Banking App to access:

Credit and Debit Card controls and alerts
Self service features
Spend insight and enriched transaction details
Place travel notifications

Mobile Deposit

Deposit a check from the convenience of your mobile banking app+! Making a deposit is quick, convenient, and secure.

Please read the Mobile Deposit Service Agreement to learn more about Mobile Deposit.

About Mobile Deposit

Mobile Deposit is available for users age 18 and over.
Mobile Deposit only allows a deposit to be made into a Share Draft (checking) account. Share (savings) accounts are not eligible for Mobile Deposit.
A check deposited using Mobile Deposit should never be presented at the Credit Union or any other financial for deposit.

Mobile Deposit Limits

Mobile deposit limits apply. Contact the credit union for details.

Making Your Deposit

Properly endorse the back of your check and write “For mobile deposit only PFCU” below your signature.
Before logging into the Mobile Deposit App, close all other apps running in the background on your mobile phone.
Follow the prompts to make your deposit, carefully enter the check amount to ensure it matches the amount written on your check.

Successful Image Tips:

Flatten folded or crumpled checks before taking your photos.
Keep the check within the view finder on the camera screen when capturing your photos.
Try not to get too much of the areas surrounding the check.
Place the check on a solid dark background before taking the photo of it.
Keep your phone flat and steady above the check when taking your photos.
Hold the camera as square to the check as possible to reduce corner to corner skew.
Make sure that the entire check image is visible and in focus before submitting your deposit.
No shadows across the check.
Make sure all four corners are visible and the check is not blurry.
The MICR lines (numbers on the bottom of your check) is readable.

Availability of Funds, Holds and More

All checks will be manually reviewed by the Credit Union before being accepted.
An email will be sent to the email address in Online Banking once the item has been accepted or rejected.
Once the check has been accepted, funds are normally available within TWO BUSINESS DAYS.
A hold may be placed on a check. If a hold is placed, you will be notified that the availability of funds is delayed.
Any Mobile Deposit made after 3:30 pm will be reviewed and processed the next business day.
Foreign Items, Image Replacement Documents (IRD), Savings Bonds, and Third-Party Checks cannot be accepted. See the Mobile Deposit Service Agreement for other prohibited items.

After Your Deposit

Once the check has posted to your account write DEPOSITED and the date across the top half of the back of the check.
Keep your check for at least 60 days but no more than 90 days after it has been posted to your account. After that time frame you can write VOID across your check and properly destroy it.

You must be enrolled in Online Banking to use the Mobile App.

Device Requirements

Mobile Deposit for iPhone requires Apple iOS 17 or newer.
Mobile Deposit for Google Android requires an operating system of 12.0 or newer.