Fraudulent Phone Call Alert: We have been made aware that scammers may be spoofing our phone numbers to appear as though calls are coming from the credit union. Please remember: we will never call, text, or email you requesting your online banking credentials, passwords, PINs, secure access codes, or full account information. If you receive a suspicious call claiming to be from us, hang up immediately. Do not provide personal or financial information to unsolicited callers. If you are uncertain whether a call is legitimate, contact us directly using the phone number listed on our website.  If you believe you may have shared sensitive information with a scammer, please contact us as soon as possible so we can help protect your accounts.

Online Banking and Mobile App Service Update: We are currently experiencing an issue that may cause some online banking and mobile app services to be temporarily unavailable.  We are working to restore service as quickly as possible.  We apologize for the inconvenience and appreciate your patience while we work to resolve the issue.  

Beginning Saturday, September 26, 2026, at 11:00 p.m. through Sunday, September 27, 2026, at 5:00 a.m., Online Banking and the Mobile App may be temporarily unavailable due to scheduled maintenance. We apologize for any inconvenience and appreciate your patience as we work to improve your banking experience.

Insights: News

Premier Financial Credit Union Announces New President

The Board of Directors of Premier Financial Credit Union is pleased to announce the appointment of Sara Cardinal, CCUE, CBLP, as President of the credit union, effective as part of a planned leadership transition.

This appointment coincides with the upcoming retirement of Brad Grant, President & CEO, who will continue to serve as Chief Executive Officer through his retirement this summer to ensure a smooth and thoughtful transition.

“Sara has consistently demonstrated exceptional leadership, strategic vision, and an unwavering commitment to our members,” said Brad Grant, CEO. “Throughout this transition, she has shown the skills and dedication necessary to successfully lead Premier Financial Credit Union into the future, and we are confident in her ability to do so.”

Cardinal most recently served as Senior Vice President and Chief Lending Officer, where she played a key role in advancing the credit union’s lending strategy and member service initiatives. She holds both the Certified Credit Union Executive™ (CCUE) and Certified Credit Union Business Lending Professional™ (CBLP) designations from America’s Credit Unions.

With 15 years of service to Premier Financial Credit Union, Cardinal brings deep institutional knowledge, a member-focused approach, and a strong commitment to cooperative values as she steps into her new role as President.

Premier Financial Credit Union is a $128 million credit union with over 9,000 members-owners.  The credit union currently operates offices in New Holstein, Kiel, and Chilton, with a new branch opening in Plymouth in the summer of 2026. Premier Financial Credit Union is open for membership to anyone who lives or works within its charter area which includes Calumet, Sheboygan, Manitowoc, Outagamie, and Fond du lac counties. To learn more, visit www.yourpfcu.com. 

 

Sara Cardinal, CCUE, CBLP
Sara Cardinal, CCUE, CBLP President
Certified Credit Union Executive™ (CCUE), Certified Credit Union Business Lending Professional™ (CBLP)
NMLSR ID: 526136
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